TC B.1 "GOOD GOVERNANCE OF ROAD ADMINISTRATIONS"
Sep. 28, Wed. 15:00-18:30
Casa del Diezmo 1,2
Chair: Mr Paul van der KROON, DWW, The Netherlands, Chair TC B.1
Part 1. Best Practice For Good Governance
Corruption in the broader sense (issues, cost and societal implications, and interaction between the cycles of integrity and corruption)
Part 2. Improved Services for Customers
Steps of customer cooperation and the segmentation of customers
Steps for Customer Cooperation and Segmentation of Customers
• Ms. Mara CAMPBELL, Missouri Department of Transport, USA
The Auckland Motorway Alliance approach focusing on users, neighbours, agencies and citizens: ‘tell us about your motorway’
• Mr. Dave RENDALL, Auckland Motorway Alliance, New Zealand
Changes undertaken to better understand and address the diverse transportation needs of Singaporeans
• Mr. Chandrasekar PALANISAMY, Land Transport Authority, Singapore
Break 16:30-17:00
Part 3. Mind the Gap! Human Resources for the Future.
Key topics: Identify skills gap, attract/recruit/retain, influence education
TC approach to the research through case studies and what they cover. Introduce the two oral presenters
• Mr. Brendan NUGENT, Department of Transport, New South Wales, Australia
Recruitment and training processes for the Trans-Maghreb Motorway
• Mr. Aïssa BENTABET, Egis, France
Actions on public procurement, training and HR resources in West African countries, Mali
• Mr. Cheick Oumar DIALLO, Directeur du CNREX-BTP, Bamako Mali
Working group conclusions including the supply and demand chain.
• Mr. Brendan NUGENT, Department of Transport, New South Wales, Australia